Los Angeles & Surrounding Areas

Water Damage, Mold Remediation, Fire Damage or Smoke Damage. We Deal With Everything.

24/7 emergency crews with years of experience, handling everything quickly and without the runaround. Every job gets the same white glove care and eco-safe products. You should never have to wonder if you're in good hands.

4.9 FROM 617 REVIEWS

LICENSED & INSURED

24/7 EMERGENCY RESPONSE

INSURANCE VENDOR SUPPORT

NEW CLIENT CREDIT

Up to

$

$

2,000

2,000

toward your restoration project

LIMITED-TIME OFFER

New to us? You may qualify for a restoration credit.

New to us? You may qualify for a restoration credit.

First time clients with restoration projects over $10,000 may qualify for a credit equal to 10% of the eligible project price, up to $2,000. Available for private pay and qualifying insurance projects.

For first-time clients

Restoration projects over $10,000

Subject to review and approval

*For insurance projects, additional conditions apply and the credit cannot exceed the applicable deductible. Not redeemable for cash. Offer may change for future inquiries.

*For insurance projects, additional conditions apply and the credit cannot exceed the applicable deductible. Not redeemable for cash. Offer may change for future inquiries.

31

yrs

Serving families

8,200

+

Homes we have worked in

4.9

★

Average review across 600+

45

min

Average emergency response

What we do

From the First Sign of Damage to the Final Repair.

Emergency response, water removal, drying, cleanup, contents care, reconstruction, and the insurance documentation in between every stage. Experienced supervisors keep the teams aligned, adapt as the work evolves, and keep you informed throughout.

Plumbing technicians talking beside their stocked service vans after loading up

Why Pacific Elite

One Call. The Right People. No Loose Ends.

Property damage can involve several kinds of work and more than one specialized team. We keep the job moving, make sure the right people arrive at the right time, and give you one place to turn when you need an answer.

THE RIGHT TEAM FOR THE WORK

YOUR PROPERTY TREATED WITH CARE

SUPPORT THROUGH THE FINAL REPAIR

In their words

What Homeowners Remember After Is Gone.

★★★★★4.9 average · 617 reviews
  • ★★★★★
    “We were extremely satisfied with the water damage restoration service. The team arrived quickly, found where the moisture had traveled, and explained the entire drying process in a calm and professional way.”
    Frank M.Santa Monika · Water Damage
  • ★★★★★
    “After the fire damage, we felt completely overwhelmed. They treated our home and our family with genuine care, answered every question, and gave us confidence that the restoration was being handled properly.”
    Anna C.Malibu · Fire Damage
  • ★★★★★
    “The mold remediation team was professional, courteous, and very thorough. They clearly explained what had been affected, how the area would be contained, and what needed to be done to make the space safe again”
    Justin D.Beverly Hills · Mold Remediation
  • ★★★★★
    “The pack out process was handled with true white glove care. Every item was carefully documented, packed, and organized, and the team treated our belongings as if they were their own.”
    Bill P.Brentwood · Pack Out
  • ★★★★★
    “From the emergency response and pack out through cleanup and the final repairs, everything was coordinated with professionalism and attention to detail. It was the kind of white glove restoration service we hoped for during a very stressful time.”
    Susan L.Studio City · Restoration
  • ★★★★★
    “We were nervous about the demolition, but the crew made the process feel controlled and organized. They protected the surrounding areas, kept the jobsite remarkably clean, and explained why each affected material needed to be removed.”
    Eva K.West Hollywood · Water Damage
  • ★★★★★
    “The level of service was exceptional from the first phone call. Someone was always available to answer our questions, provide updates, and guide us through each stage of the water damage restoration.”
    Rebecca F.Woodland Hills · Restoration

How it work

From the First Call to the Next Step.

Every property and every job is different. Here is how we move from the first conversation to a clear plan, the work itself, and whatever needs to happen afterward.

1

Tell Us What Happened

Tell Us What Happened

Tell us what you know so far. We’ll ask a few practical questions and determine whether anything needs immediate attention.

Tell us what you know so far. We’ll ask a few practical questions and determine whether anything needs immediate attention.

2

We Review the Situation

We Review the Situation

We look at the affected space and any reports or information you already have. That helps establish what is known and what still needs to be resolved.

We look at the affected space and any reports or information you already have. That helps establish what is known and what still needs to be resolved.

3

We Explain the Work

We Explain the Work

We talk through what needs to happen first, what may follow, and what cannot yet be determined. You understand the proposed scope before work begins.

We talk through what needs to happen first, what may follow, and what cannot yet be determined. You understand the proposed scope before work begins.

4

The Right Team Gets to Work

The Right Team Gets to Work

The appropriate specialists handle the job. If they uncover something that changes the scope, we discuss it with you before moving forward.

The appropriate specialists handle the job. If they uncover something that changes the scope, we discuss it with you before moving forward.

5

You Know What Comes Next

You Know What Comes Next

We explain what has been completed, what remains open, and whether the next step involves repairs, the return of belongings, or a separate review.

We explain what has been completed, what remains open, and whether the next step involves repairs, the return of belongings, or a separate review.

Based in 2862 Colorado ave, Santa Monica, CA 90404.

Where we work

Restoration Services Area

We serve homeowners in the Los Angeles areas. Tell us where the property is and what happened, and we’ll confirm availability for your address and the service you need.

Santa Monica & Palisades

Malibu & Agoura Hills

Beverly Hills & West L.A

Pasadena & Glendale

Los Angeles

San Fernando Valley

Antelope Valley

Long Beach

Orange County

Ventura County

Santa Barbara

Inland Empire

Not on the list?

— the answer is usually yes.

Not Sure What You’re Looking At?

Not Sure What You’re Looking At?

You Don’t Have to Diagnose It Before You Call.

You Don’t Have to Diagnose It Before You Call.

Tell us what you can see, when it started. An experienced dispatcher will ask the right questions, guide you through the immediate steps, and get the right response team moving.

Good to Know

Questions About the Work

When a property needs attention, the questions go beyond the damage you can see. Here’s what to expect with the materials, the belongings inside, the repairs, and the decisions along the way.

How do you know how far the damage goes?

We look beyond the most obvious area. With water damage, that may mean checking moisture behind walls or beneath flooring. After a fire, smoke and soot may have reached rooms away from the flames. What we find determines the scope; we won’t assume the visible damage tells the whole story.

Why would you remove material that looks undamaged?

The surface can look fine while the material behind or beneath it has been affected. Wet drywall, flooring, and other absorbent materials often need to come out, sometimes beyond the visible edge of the damage. We explain what needs removal and why before that work begins.

What happens to my furniture and belongings?

It depends on the item and what happened to it. We can arrange careful packing and storage while work is underway, and assess affected belongings for cleaning or restoration. We’ll discuss the options with you; not every damaged item can be returned to its previous condition.

Do you handle repairs after the cleanup?

Yes. When a project needs both, we can take it from the initial cleanup through reconstruction and repairs. We’ll explain which work is needed now and what comes later, so you have a clear picture of the project rather than a list of disconnected jobs.

What if asbestos or lead is found during the work?

Work on the suspected material should pause until a qualified professional tests it. If the results confirm asbestos or lead-based paint, we can review the findings and arrange the appropriate abatement before the affected repair work continues.

Can I call before I know what insurance will cover?

Yes. We can discuss what the property needs before you have a coverage decision. If you decide to make a claim, you contact your insurer to open it; we can provide information about our work and communicate with the adjuster. Your insurer makes the coverage decision.

START HERE

Start With What You Know.

You don’t need the right terminology or a complete picture of the damage. Share what you noticed and when it began, and our team will review the details and get in touch.